At RDN we are committed to respecting your privacy and protecting your personal information.
We will be completely transparent about the data we collect and the use we make of it, directly or through our service providers.
We will use the data you provide us for the purposes described in our Privacy Policy, among which is to provide the services you have requested, to send you information and updates about news about our products and/or services, and to monitor your interaction with our site in order improve your experience.
If you notify us that you do not wish to continue receiving commercial updates, we will stop sending them. Although we will continue to send you important information related to a product or service that you have purchased.
We will adopt any means necessary to protect your information, and to keep it safe by having mechanisms in place to recover it in the case of a disaster or endangering situation. In the case of any occurrence that results in something being beyond our control, we will contact you in order to notify you about what specific information may have been compromised.
We will respect data protection rights and do our best to give you control over your own information.
If you have any questions, please get in touch with us by writing to our Data Protection Delegate at hola@rdn.mx
The above described does not cause prejudice to the rights that correspond to you under the laws that are applicable, provided that our Privacy Policy and the above information are not contractual.
Treatment of your personal data
All the personal data you have provided us will be treated and controlled by RDN according to the Privacy Policy. This data can be shared for specific purposes with any of our service providers, such as the tools used to process your information and third-party services such as PayU, Google Analytics, Facebook and Mailchimp. These service providers will also be responsible for the processing of your information individually, and you are able to access their respective privacy policies by visiting their respective websites or contacting them directly.
What do mean by Personal Data?
The information that you have provided us through online forms, or that has been collected personally or indirectly by one of our collaborators, and/or at fairs and exhibitions in wich RDN has participated. Also included are the methods of tracking activity within our website; in which can include Name, Surname, Phone, Address, Email, IP Address, and preferences or interests in the products or services we offer.
RDN does not store or have access to your banking information, the entire checkout process is done through PayU. See their privacy policy here.
What do we use your Personal Data for?
To contact you with important information about the products/services that you may have purchased with us, as well news and commercial content relevant to your interests. Plus, we monitor your interaction with our website in order to improve your online experience, and to create analytical and administrative reports that will help us the operation of the company.
Likewise, we reserve the right to use this information to comply with any legal obligation deriving from the company's own activity, and in safeguarding your own integrity as well as that of third parties.
When will we send commercial communications?
Periodically or sporadically, when we participate in events and promotions that may be of interest to you. If you do not want to receive commercial information you can end your subscription using the following link:
How long do we store your personal information?
We will store your personal data for important communications about the products or services that you may have purchased with us for a period of up to 10 years from the date of this modification of our privacy policy set on August 2nd, 2018, or until such a time as a new modification is announced.
In the event that you decide not to continue receiving our commercial information, your information will be kept for a period of up to 90 days after your notification.
Which countries do we send your information to?
Your personal data may be sent to third parties that are located outside the country in which you are located and outside the European Economic Area. The use of tools for the treatment of your information entails including global suppliers from which you can consult this information on their own sites.
What rights do you have and how can you exercise them?
In accordance with European regulations you have the right to access, rectify, suppress and oppose the use of your personal data, as well as its portability. To exercise your rights, please contact our Delegate for Data Protection in hola@rdn.mx or file a claim with the Corresponding Data Protection Authority.